Payment Methods and Gateways
What you can pay with on XHack, how card and crypto payments differ, and which one suits you.
Documentation
Billing
- Payment Methods and Gateways
- Verification, Limited Access and Trials
- Verify Your Identity to Get Full Access
- Buy a Subscription with a Card
- Buy a Subscription with Crypto
- Underpaid Crypto Payment
- Upgrades and Proration
- Renew a Crypto Subscription
- Card Payment Failed
- Cancel a Subscription
- Refunds by Payment Method
- AI API Credits
- Add AI Funds
- Wrong Coin, Network or Address
- Overpaid Crypto Payment
- Crypto Payment Delays and Deadlines
- Free Trial and Billing
- Taxes, Fees and Currency
- Chargebacks and Disputes
- Contact Billing Support
Payment Methods and Gateways
You can pay for XHack with a credit or debit card or with cryptocurrency. Both work for subscriptions. They behave differently after you pay, so it helps to know the difference before you choose.
The short version
| Card (credit or debit) | Cryptocurrency | |
|---|---|---|
| Renewal | Automatic, every billing period | Manual. You renew yourself each month |
| Recurring charge | Yes, until you cancel | No. Nothing is pulled from your wallet |
| Refunds | Pro-rata refund for the unused part of the period | No refunds |
| Activation | As soon as the payment completes | As soon as the payment is confirmed on the network |
Paying by card
We accept credit and debit cards for recurring subscriptions. Once you subscribe, your card is charged automatically at the start of each billing period until you cancel.
Card details are handled by our payment processors. XHack never stores your card number on its own servers.
Card payments are the only payments that can be refunded. If you need to stop and want the unused part of your period back, see Refunds by payment method.
Step by step: Buy a subscription with a card.
Paying with crypto
We also accept cryptocurrency. You choose the coin and the network at checkout, send the payment, and your plan activates once the network confirms it.
Two things matter most with crypto:
- You renew manually every month. A crypto payment pays for one billing period. We cannot pull money from a wallet, so when the period ends you need to pay again to keep your plan. See Renew a crypto subscription.
- Crypto payments are final. Blockchain transactions cannot be reversed, so we do not offer refunds on crypto payments.
Step by step: Buy a subscription with crypto.
Which should I choose?
- Choose card if you want your plan to renew on its own and you want the option of a pro-rata refund.
- Choose crypto if you prefer to pay with crypto, and you are comfortable renewing each month yourself and accepting that payments are final.
Before you pay
At checkout you are asked to accept our Terms of Service and Refund Policy. For crypto payments and AI API credits, this step is required before payment. Please read them first, especially the no-refund rules.
AI API credits
You can top up prepaid AI API credits with a credit or debit card or with crypto. Go to Inference, then Billing, then Add AI funds. Credits are never refundable, whichever way you pay. See Add AI funds and AI API credits.
Verification and trials
Whether you verify your identity or link a card first depends on our current requirements. See Verification, limited access and trials.
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